Inside the door of every panel we build is a code. Scan it and that exact panel’s documents open on your phone — current, complete, and written for the person standing at the open panel.
Documentation is not something we attach at the end. It starts when the panel is built and follows it for as long as it is in service.
Every unit is serialized and recorded as it is built — what went in, how it was set, who checked it.
A code inside the door opens that model’s own page. One code, every document, for the life of the panel.
The field sequence in a few pages: landings, settings, start-up and functional test.
Installation, wiring, operation, programming, maintenance and warranty, in full.
Ratings, components, float functions and how the panel responds to every condition.
Symptom, cause, action — organized by device, the way a technician works.
Every field terminal and what lands on it, on one page.
Each model has one page. It leads with that panel’s own safety warning, then the documents, then the ratings at a glance — readable on a phone, in the sun, with gloves on.
The person at the panel is rarely the person who bought it. The code opens the page for anyone holding a phone.
The code points at the model, never at a file. Revise a manual and every panel already in the field opens the new one.
Every page opens with that panel’s own hazard — which feed stays live, what to verify before energizing.
No generic manual with a model number stamped on it. Each document set is written for the panel it ships in.
Send us the model number from the data plate inside the door and we will point you to the right documents. Contact us.
Panels we engineer and manufacture for equipment manufacturers, badged to their brand. The documentation is published for the technician standing at the panel — support belongs to the name on the equipment, and each panel's documents say who to call.
Select the manufacturer whose name is on your system. Additional manufacturers are added as their panels are published.
Panels we manufacture under our customers’ brands are documented the same way as our own: the code inside the door opens that panel’s current manual, specification sheet and troubleshooting guide. If you hold an OEM-built panel of ours, scan the label inside the door — it already knows who you are.
Support follows the name on the equipment. Panels built under a customer's brand are supported by that customer — the manual names who to call. For Legacy-branded LE panels, end users contact the dealer or installer who supplied their system; dealer and sales enquiries come to us. That is deliberate: the people who know the installation should answer the phone.
Private-label panels ship with the same door code and the same documentation — under your brand.